Terms and Conditions - Landscapers West Ham
Welcome to Landscapers West Ham. These Terms and Conditions govern your use of our landscaping services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
We offer a comprehensive range of landscaping services, including garden design, lawn maintenance, planting, hardscaping, and pest control. Our services aim to enhance the aesthetic and functional aspects of your outdoor spaces.
1.1. Scope of Work
- Initial consultation and site assessment
- Custom garden and landscape design
- Installation and maintenance of plants, trees, and shrubs
- Construction of patios, pathways, and other hardscape features
- Regular lawn mowing and garden upkeep
- Seasonal planting and harvest services
2. Pricing and Payment
All services are priced based on the specific requirements of each project. We provide detailed quotes prior to commencing any work.
2.1. Payment Terms
Payment is due upon completion of the project unless otherwise agreed upon in writing. We accept various payment methods, including bank transfers, credit cards, and cash.
2.2. Additional Costs
Any additional work beyond the initial agreement will incur extra charges. We will notify you of any potential additional costs before proceeding with such work.
3. Scheduling and Cancellations
We strive to accommodate your scheduling needs. However, appointments are subject to availability.
3.1. Appointment Scheduling
Customers can schedule services by contacting our office during business hours. We recommend booking in advance to ensure availability.
3.2. Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
4. Responsibilities
Clients are responsible for providing access to their property and ensuring that the work area is free from hazards.
4.1. Property Access
Clients must ensure that Landscapers West Ham has clear access to the areas where services are to be performed.
4.2. Site Conditions
Clients must disclose any known site conditions that may affect the performance of services, such as soil quality, drainage issues, or the presence of protected species.
5. Warranties and Guarantees
We stand by the quality of our work and offer warranties on materials and workmanship.
5.1. Material Warranty
All materials provided by us come with a manufacturer's warranty against defects.
5.2. Workmanship Guarantee
We guarantee our workmanship for a period of 12 months from the date of service. Any issues arising within this period will be addressed promptly and at no additional cost.
6. Limitation of Liability
While we take every precaution to ensure quality and safety, Landscapers West Ham is not liable for any indirect or consequential damages arising from our services.
6.1. Insurance
We carry appropriate insurance to cover any direct damages caused by our services. Proof of insurance is available upon request.
6.2. Indemnification
Clients agree to indemnify and hold harmless Landscapers West Ham from any claims, damages, or expenses arising from the client's use of our services.
7. Termination
Either party may terminate the agreement with written notice if the other party breaches any of the terms outlined in these Conditions.
7.1. Termination by Client
Clients may terminate the agreement by providing written notice. Any work completed up to the termination date will be billed accordingly.
7.2. Termination by Landscapers West Ham
We reserve the right to terminate services if clients fail to comply with our Terms and Conditions or if circumstances beyond our control prevent the continuation of services.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.
9. Changes to Terms and Conditions
Landscapers West Ham reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.